Membership faq

Joining a gym is an exciting step towards your fitness goals, and we want to make the process as simple as possible. Whether you’re curious about pricing, class timetables or how to get started, our Frequently Asked Questions may have the answer.

Alternatively, come in anytime to see us or use the chat button below to get in touch.

Does my membership Include classes?

Yes. All of our memberships include access to classes offered during your membership times. There are no extra fees – simply check the timetable, book in and join the sessions that suit you.

I have a Blue Light card. Can a family member use it?

The Blue Light membership is only valid for the card holder and cannot be shared or transferred. We’ll need to see your Blue Light card before you can join as a Blue Light member.

Is there a contract?

No, none of our memberships have contracts. You’re always in control of your money. If you cancel, you’ll remain a member and can simply pay as you train. Plus you’ll only ever pay the joining fee once if you do decide that you’d like to sign up for monthly membership again.

How do I cancel?

You can cancel anytime. To do so, you’ll need to cancel the standing order directly with your bank, as we are unable to do this. We’d really appreciate it if you could let us know that you are cancelling by email, in person or through our WhatsApp chat so that we can update our records.

If I start with an off peak membership, can I change to peak?

Yes, you can change your membership type easily by updating the payment price with your bank. If there’s any difference in price, you may just need to pay a little extra in person at the gym. This can also be done to add a family member.

Can I use the gym or classes without joining?

Yes, if you are over 16 you can pay £7.50 per session. You’ll need to sign a disclaimer first.

We would recommend a gym induction if you have never use a gym before, plus we’ll write you a program.

Teen members have to have an induction before they use the gym, this means that they would have to pay the £20 joining fee. The can then pay per session.

Do you have an app?

No, we don’t currently have an app. However, we can help you create a button for your phone’s home screen so you can access our booking page quickly and easily.

What should I wear to the gym?

Wear comfortable clothing that allows you to move freely, such as sportswear or activewear. Supportive trainers are recommended for both the gym and classes. Please avoid jeans, work shoes, or anything that may restrict movement or cause safety issues.